What Has Happened to Janay?

Can someone please explain to me how my Integrity Toys Studio It Janay went from this

to this???

I remember when I first got her years ago. She looked so cute in the box, but I just had to release her.

She fit right in with the other dolls in my collection.

She recently had a good time making music with other Integrity Toys dolls.

Who knew that this would soon be her fate. :( 

Whenever I decide that I want to try a reroot, she is first on my list! In the meantime, I have a few wigs that she can sport.

 I just need answers. Why why why did this happen?

Check out my YouTube video to see all of the horror as it unfolded.